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So far Thomas Dixon has created 9 blog entries.

The UK plans to leave EU aviation safety regulator at the end of 2020

The United Kingdom will leave the EASA,  European Union Authority for aviation safety after the Brexit transition period. The UK transport secretary Grant Shapps confirmed. Mr Shapps stated the UK membership of EASA - the body responsible for certification of the airworthiness of their planes - would end on 31 December 2020. In an online artical from BBC (source below) the owners of British Airways said the Civil Aviation Authority lacked world-class knowledge and could not be ready in time. https://www.bbc.com/news/business-51783580 This could now potentially mean that Aviation products and designs would need to be certified more than once. The European Union Authority aviation safety is responsible for certifying commercial aircraft for service across the EU. When the UK ends its membership of EASA, it could now need to certify aircraft separately.

By |March 18th, 2020|Uncategorised|0 Comments

Air France-KLM traffic fall in February shows first signs of impact

Air France-KLM figures showing traffic on Asia-Pacific routes down a quarter in February provide the first clear passenger data illustrating the impact on European carriers of the coronavirus outbreak. The Franco-Dutch firm is the first of the big three European carriers groups to disclose February traffic data, the first full month in which routes to mainland China in particular were impacted by the outbreak. Air France and KLM in late January began suspending flights to China, where between them they serve Beijing, Chengdu, Hangzhou, Shanghai, Wuhan and Xiamen. Air France-KLM passenger traffic was down 24.7% on Asia routes in February compared with the same month in 2019. The fall in traffic far outstripped the group’s reduction in capacity in this sector by 15.8% - resulting in an almost 10 point fall in load factor on its Asian routes to 80.9%. While traffic increased across most of the rest of its long-haul network, its overall long-haul passenger traffic was down 1.4%. February figures also provide the first indication of the impact on short-haul traffic, as the outbreak in northern Italy started to impact demand during the month. Short-haul passenger traffic was down 1.8%. Again this outpaced efforts to trim capacity. The group’s short-haul capacity was increased fractionally in February, leading to a nearly two point fall in load factors in this sector. Overall group Air France-KLM traffic fell 1.4% on capacity increased 1.9%. As a result group load factor was fell almost three points to 83.6%. The drop in traffic is even larger than the monthly figures suggest, as February data includes an extra day of the same month in 2018 because 2020 is a leap year. ”The following months will be more impacted given the [...]

By |March 10th, 2020|Uncategorised|0 Comments

Dublin Airport chaos as Storm Jorge hits.

Planes diverted as huge winds hit Ireland https://www.express.co.uk/news/weather/1249138/Dublin-Airport-latest-storm-jorge-chaos-winds-Ireland DUBLIN Airport has been a victim to Storm Jorge with brutal winds of up to 90mph seeing a vast number of flights forced to divert. One British Airways flight was shown on airline trackers to have made it from Heathrow to Dublin only to have to return to the London airport after two failed landings. Another flight from Ryanair was seen circling in the Irish Sea a number of times before seemingly giving up heading to Scotland. An Aer Lingus A320 was seen on charts looping Dublin three times before heading to England. Dublin Airport tweeted at 2.30pm: “Strong gusty winds may cause delays to the flight schedule this afternoon @DublinAirport. “Please check latest flight information with your airline before travelling to the airport. One responded: “Sitting on the runway for over an hour now. The app says we’ve departed for Gran Canaria.  Storm Jorge is causing travel chaos across Ireland with flooding, heavy rain and gusts hitting 100mph. Rain has been falling as sleet or snow in places, especially in the midlands and north for a spell. It will make driving conditions very dangerous. The showers will be mix of rain, hail and sleet according to Met Eireann. The strongest wind in the world today hit Ireland on the west coast at 102mph. ESB Networks says there are around 1,000 homes, farms and businesses without power mainly on the west coast of Ireland. Source: https://www.express.co.uk/news/weather/1249138/Dublin-Airport-latest-storm-jorge-chaos-winds-Ireland Source feature Image : https://www.newstalk.com/news/warnings-place-storm-jorge-hits-ireland-975379

By |March 2nd, 2020|Uncategorised|0 Comments

Lauda chose Flightbuddy as its trusted Disruption Communications Partner

The airline was originally founded in 2004 as Amira Air,  they provided charter flights for executive travel, serving European and international destinations. In 2016, Niki Lauda took over Amira Air and renamed the company Laudamotion. Over the next 3-years, Laudamotion partnered with other airlines Condor, Eurowings and Ryanair.    In January 2019, Ryanair revealed that it completed the purchase of 100% of Laudamotion from NL Holdings in late December 2018. It also revealed further fleet expansion plans, with 25 aircraft by end of 2019 and 30 by summer 2020. Although Ryanair operates only Boeing aircraft, Laudamotion’s fleet will remain exclusively Airbus. During a press conference in March 2019, Laudamotion announced plans to purchase at least 100 (50+50 options) Airbus A321neo for future expansions. In 2018, the airline changed its brand name from Laudamotion to just Lauda and they also partnered with Flightbuddy for their IROPS and disruption communications needs. Lauda like their parent company "Ryanair" needed an elegant automated solution to generate the large numbers of personalised communications through SMS and email channels during disruptions. Flightbuddy addressed this requirement and delivered delay SMS messages to passengers in multiple languages, this is the core of the Flightbuddy platform. With many years of experience in proactive customer contact, Flightbuddy has evolved the SMS platform to what we see deployed with Lauda, Ryanair, Frontier and Volaris.

By |January 26th, 2020|Uncategorised|0 Comments

The Negative Impact of an unplanned disruption has on an Airline.

Like all businesses, airlines strive to organise and create the correct operational environment to maximise commercial success. Disruptions and in particular unplanned disruptions, without exception, impact negatively on this goal. Once a disruption occurs, be it foreseen such as an ATC strike or suddenly in the case of weather or a tech issue, an airline immediately goes into damage limitation mode. Firstly, by making sure where possible, those operations and the serving of passengers not directly affected continues as planned and secondly by dealing with and limiting the effects of the disruption. Weather is the number one reason for delays As with any business, an airline can’t justify having vast resources on standby just in case. So when disruptions occur, a combination of technology, tried and tested procedures, hard work, stretching of already committed resources and imagination are the traditional methods employed to handle them, whether these are man-made, technical or weather-related. These methods look at disruption management from an economic and technical perspective. At Flightbuddy™ we believe that there is another element that needs to be looked at as well – this is the “psychology” of the disruption. By this, we mean, how a cancellation or a delay is perceived by passengers and staff. This needs to be factored into the overall efficient management of the situation. We look at how disruptions are perceived by both staff and passengers and what we learn helps guide us in terms of the technology we deploy and the capability we build into our platform. We combine technology, sound economics and psychology in order to address each disruption challenge swiftly, cost-effectively and with the best outcome in mind. The key to this approach lies in “information” and how [...]

By |November 26th, 2019|Uncategorised|0 Comments

EU 261/2004 regulation explained

When planning any type of trip family holiday the most unfortunate start to this trip is a delayed flight which can cause the loss of the first day. It also causes knock-on effects concerning transit arrangements. European Commission Regulation 261/2004 is a regulation establishing common rules on compensation and assistance to passengers in the event of flight cancellations, or long delays of flights and went into effect on 17 February 2005 replacing EEC No 295/91. The compensation amount is not dependent on your ticket price but of the distance, you have travelled to the destination of your flight. Which means you are covered when your flight departs from an airport in an EU country, you are also covered when your flight's destination is an EU country where that flight is operated by an EU based airline. For example, if you’re travelling on a flight from Dublin International airport to New York return, you would be covered for both the outbound and inbound flight. It's not just EU countries that have this right of care to their passengers, other countries have also similar rules and regulations to their passenger, the most recent changes to passenger rights came into effect in Canada.

By |October 6th, 2019|Uncategorised|0 Comments

New Disruption Regulations for Canadian Passengers

New Disruption Regulations for Canadian Passengers  Canada’s regulations which cover flights to and from or within Canada were entered in a two-stage deployment.  The first of these regulations where the official Air Passenger Protection Regulations and came into effect in July 2019. The second regulation came into effect in December 2019.  The regulations are to govern all flights to from and within Canada and applies to all carriers of any sizes. Here are some points you need to know about the new bill could affect your flight. There are many exemptions for airlines meaning not all disruptions will be covered.  In a statement,(link below) the Transport Minister Marc Garneau reminded travellers that new rules for delayed or cancelled flights will kick in on Sunday(December 15 2019). The first set of passenger-rights rules were announced in July, and address issues like overbooking, tarmac delays and compensation for lost luggage. The second set of rules under the new Air Passenger Protection Regulations deal with delayed and cancelled flights to, from or within Canada that are within their control and not related to safety. All disruption payouts will be based on how the duration a passenger is delayed before arriving at their final destination. Large airlines, including Air Canada, WestJet, Air Transat and Sunwing, will have to pay a passenger $400 for delays between three and six hours and up to $1,000 if the flight is stalled more than nine hours. source: https://www.cbc.ca/news/business/air-passenger-rights-cta-delayed-flights-compensation-1.5384221 https://www.pexels.com/photo/alberta-amazing-attraction-banff-417074/

By |September 19th, 2019|Uncategorised|0 Comments

THE NEW AIRPORT SHOW ISTANBUL 2019

Flightbuddy at the New Airport Show Istanbul, from Taksim Square to the Bosphorus Strait, we had an amazing event and met with some of the world best Airlines. New Airport Show Istanbul We started the visit by landing in the new Istanbul International Airport and were immediately struck with a very impressive new building, large, easy to get around and a visually very nice place to spend some time in. Once you head out of the airport into the surrounding area the first thing to hit you is the absolute beauty of Istanbul, its stunning place to drive through steeped in history. We were staying near Taksim Square and on arrival were immediately blown away with the sights, sounds and excellent food. A must if visiting Istanbul is a river course on the Bosporus Strait, the strait separates Europe and Asia between the Sea of Marmara and the Black Sea. Bosporus Strait Istanbul At the New Airport show, we met a lot of very interesting Aviation representatives from the worlds Airlines. All had very similar problems in the IROPS space they needed to address in 2020. Airlines needing to better serve passengers critical itinerary disruption information & advice, during & post disruption They are very interested in information control to the airline staff & customers. Accurate appropriate information to their customers during and post disruption events. Flightbuddy CEO Derek Corcoran speaking at the Istanbul New Airports Show 2019 Flightbuddy Thomas Dixon Istanbul New Airports Show 2019 The benefits flightbuddy brings is two-fold, to the airlines Passenger's it allows one source of trusted information, regular clear and re-assuring information & advice. To the airline, it protects & strengthens customer relationships and enables efficient operational response and [...]

By |August 3rd, 2019|Uncategorised|0 Comments

Blizzards to Pajamas, Volcanic Eruptions to Disruptive passengers, Why Flights take Delays.

Adverse Weather Conditions Adverse weather brings delays cancellations effects Thousands of passengers regularly causes delays diversions and cancellations to flights around the world, no matter what the reasons a delayed flight it can hurt an Airline and an Airport, delaying and in some cases cancelling flights.  Delay code 71 or 77 Shopping Spree One of my personal favourites, in 2012 a boy band had enough stardom to delay a flight travelling from Heathrow (LHR) to LAX for 15 minutes so that they could do some duty-free shopping. Delay code 16.                        Natural Disasters Volcanic Ash high in the atmosphere puts a massive strain on airline operations involving mass diversions and cancellations. When a Volcano shows signs of a potential eruption, this triggers fears with airline executives that they could be facing another Eyjafjallajökull eruption, in 2010 this eruption forced airlines to avoid huge areas of airspace and lose billions of Euros.  Delay code 77 or 99?                    All creatures Great and Small Cockroaches, Iguanas, Otters, Crabs and monkeys have all been blamed to have caused the late departure of flights. In 2011 about one hundred terrapin turtles closed runway 4.  The turtles crossed the tarmac shutting down the runway at New York JFK Airport. Turtles are not the only creatures  Delay code 89.                                                 Wrong PajamasTwo passengers caused a 30-minute delay when the crew on their flight from could not provide them with their complementary XL pyjamas. Despite being offered business class pyjamas the passengers refused, insisting on first-class pyjamas. Eventually, they disembarked leaving other passengers in stitches after the pilot gave the reason for the delay. Delay code 16. In Europe alone flight delays cost an estimated €100 per minute Think about [...]

By |June 26th, 2019|Uncategorised|0 Comments